Q: What is your return policy?

 

A: I offer a 100% satisfaction guarantee. If you are not happy with your purchase for any reason, and want to request a refund or replacement please contact me directly for further assistance.

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Q: I'm missing something from my order, what should I do?

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A: Message me immediately! I check the chat messages from my website and Tik Tok most frequently, usually within the hour. Alternatively I do check my email, though not as frequently. No matter if you order from my website or my TikTok shop, accidents happen and I will send any missing items hassle free <3 

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Q: I put the wrong address in for my order on your website, what should I do?

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A: I batch print orders around 1030 A.M EST every day. Please message me within the hour and I'm able to make these adjustments easily

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Q: I tried contacting you about an urgent matter and didn't get a response, what should I do?

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A: TEXT ME, last resort. I don't ever mean to miss any messages, but it can happen. If that's the case text me here: 18148078287

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Q: What is MYOWA?

 

A: Hi, I'm Chris, some of you may know me from TIKTOK.  MYOWA is the acronym for Make Your Own Wall Art. It is my Diamond Painting art brand, service and website. 

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Q: What is Diamond Painting?

 

A.Diamond painting is like cross stitch, but with diamonds. I design, edit, print, mass produce, and create all things diamond painting related

 

Q. What makes your product different from other companies?

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A.I'm  an American artist, that diamond paints. I create my diamond painting art to match my standard. I have a range of quality products that suit my standard and cater to all economic standpoints. (I make cheap stuff and good quality expensive stuff.)

As far as I know, I'm the only Artist that designs the work, runs the business, AND creates the diamond paintings. You should support this :)

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 Q. I'm new to diamond painting, would you recommend your product to me?

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A. YESSS my first two collections of diamond paintings are designed and meant for the beginner. Choose your favorite image, select your diamond shape and absolutely, ADD the TOOLKIT. :) It's the only toolkit on the market that has absolutely everything you need to succeed. (plus a sample of alien putty)

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Q. I still have a ton of questions about Diamond painting, What should I do?

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A. Go to TikTok, or youtube! See what people are doing, just search for diamond painting. The community is large and super friendly, everyone shares affiliations and is more than happy to help you with questions in a one on one setting.

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